Terms of service
Last Updated: June 1, 2026Please read these Terms of Service ("Terms") carefully before accessing or using the website and mobile application operated by [PCmart] ("we", "us", or "our").By accessing or buying from our platform, you agree to be bound by these Terms. If you do not agree to all the terms, you may not access the website or use our services.
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Account TermsEligibility: By agreeing to these Terms, you represent that you are at least 18 years of age and legally competent to enter into a binding contract under Indian law.Accuracy: You agree to provide true, accurate, and current information (such as your correct name, phone number, and delivery address) when creating an account or placing an order.Security: You are entirely responsible for maintaining the confidentiality of your account password. You agree to notify us immediately at PCmart2026@gmail.com if you suspect any unauthorised use of your account.
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Pricing and PaymentPrices
: All prices listed on [PCmart] are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to change prices at any time without prior notice.Payment Methods: We accept various payment modes including Cash on Delivery (COD), UPI, and mobile wallets.Transaction Safety: All digital payments are processed through secure third-party payment gateways. [PCmart] does not store your financial credentials. -
Product DescriptionsGrocery Variations: We attempt to display the images and descriptions of our fresh groceries as accurately as possible. However, because fresh produce varies naturally, the actual shape, size, color, or packaging of items delivered may differ slightly from the website images.Availability: All products are subject to availability. We reserve the right to limit the quantity of items you can buy, or discontinue any product at any time.
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Order AcceptanceVerification: Receiving an order confirmation email or SMS does not mean we have accepted your order. We reserve the right to accept, decline, or limit your order for any reason.Cancellation by Us: Reasons for cancellation include inventory stockouts, pricing errors, or inability to deliver to your specific location. If we cancel an order after your payment is processed, we will issue a full refund to your original payment method. - .
Shipping and DeliveryCoverage: We deliver exclusively to designated local areas.Timelines: Deliveries are conducted from [Sunday to Saturday]. While we strive to meet our estimated 4 to 6 hours delivery window, delivery times are estimates and cannot be completely guaranteed during severe weather, festivals, or local road disruptions.
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Returns and RefundsPerishable Items: Due to the fresh and perishable nature of groceries (like milk, vegetables, and fruits), complaints regarding quality or missing items must be raised within 2 hours of delivery.Non-perishable Items: Packaged items can be returned within 24 hours if the packaging is unopened, undamaged, and sealed.Process: To request a refund or exchange, contact our support team at PCmart2026@gmail.com. Approved refunds will be processed back to your original payment mode or local store wallet within 3–5 business days.
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Prohibited UsesYou are strictly prohibited from using the [PCmart] website or its content:For any unlawful purpose or to violate local, state, national, or international laws.To upload or transmit viruses, malicious code, or hack into our delivery systems.To collect, track, or harvest the personal information of other users.To place fake or fraudulent Cash on Delivery (COD) orders.
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Limitation of LiabilityAs-Is Basis: Our website and delivery services are provided on an "as is" and "as available" basis without any warranties.Maximum Liability: To the maximum extent permitted by Indian law, [PCmart] shall not be liable for any indirect, incidental, or consequential damages arising out of your use of our service. Our total liability for any claim shall not exceed the amount you paid for the specific order in question.
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Governing Law & JurisdictionIndian Law: These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of India.Jurisdiction: Any dispute, claim, or controversy arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the local courts located near [PCmart]'s registered operating hub.
- Changes to Terms of ServiceWe reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check our website periodically for changes.Contact InformationQuestions about the Terms of Service should be sent to us at:Email: PCmart2026@gmail.comSupport Hours: Available [Sunday to Saturday]